How to schedule an SMS campaign for an event
Doors open at 7 pm on Saturday. On Friday, schedule a 4 pm text that tells ticket holders which entrance to use. Check the saved time before you leave for the weekend.
Give ticket holders the detail they’ll need at the door
The main entrance is closed for Saturday’s show. In Campaigns, open your draft and use List selection to choose the ticket holders who signed up for event texts. In SMS Text, give them the entrance and the opening time.
Doors open at 7 pm tonight. Please use the Mill Street entrance and have your ticket ready on your phone.
Open Take Action and check the recipient count. If you want to read the reminder on your phone first, choose Send test SMS. When your draft has several message versions, the test sends each one to the number you enter.
Set the reminder for 4 pm on Saturday
In Take Action, choose Schedule. Enter Saturday’s date in Date and 4 pm in Time. Choose Schedule again to save. If you leave the date empty, the button reads Send now and starts the campaign when you select it.
Use the time on the computer where you schedule the campaign. If you’re working in a different time zone from the venue, convert the venue’s 4 pm to your local time first. The entire campaign has one scheduled start.
Check the time your team will see
Return to Campaigns. Find your reminder and read the Scheduled for column. It shows the saved date and time in your browser’s time zone, with the zone alongside it. If the clocks change between today and the show, check the hour here carefully. The form uses your computer’s UTC offset on the day you schedule.
Suppose the box office wants the reminder to go out at 3 pm instead. While the campaign is still scheduled, open its Take Action step and choose Reschedule. Enter Saturday’s date and the new time, save with Schedule, then check Scheduled for again.