Collect callback requests with an SMS landing page
The spring samples have arrived. Send interested customers a text with a short callback form, and let them choose a good time for the showroom team to ring.
SMS Studio Blog
Plan an SMS campaign, work out what it will cost or choose how to send one-time passwords.
Campaigns
Build a follow-up list from SMS link clicks
You’ve already texted the workshop schedule when an extra evening class opens up. Your campaign report can help you invite the people who clicked the first time.
SMS content rotation for a weekend sale
The offer is set. Try three ways to open the text while keeping the discount, deadline and promo code in one template.
How to A/B test two SMS openings
Should a sale text lead with the discount or the deadline? Here’s how to give each opening a fair test before sending the offer to your full list.
Prepare a contact list for your first SMS campaign
Your spreadsheet has 500 rows. How many will become new contacts? Start with the phone column, then use the import results to account for the difference.
See which SMS campaigns brought in bookings
A click tells you someone looked at your class schedule. To see whether they booked, record what happens on the confirmation page of your own booking site.
Pricing
How SMS segments affect campaign pricing
Add a parcel emoji to a pickup reminder and the price of sending it can double. Here’s how to spot the difference before scheduling a campaign.
How much should you budget for an SMS campaign across countries?
You have $75 to announce a sale to 1,000 customers in the US and Canada. Will it cover the send? Start with how many numbers you have in each country.
OTP
Should your app send sign-in codes by SMS or WhatsApp?
Both channels put a code on your customer’s phone. The choice changes what your server needs to do when the customer types it back in.
The SMS code arrived. Why can’t my customer sign in?
A customer taps “Send again,” gets two texts and enters a code. If your app rejects it, follow that sign-in attempt from the text request to the verification response.
From the knowledge base
Open the instructions when you’re ready to set up your campaign.